Stay Ahead of Competition!

Target your Instagram audience

Mass DM all followers

Preset auto-replies


Read your messages without the seen receipt

With DMpro!

Try For Free!
Instagram Messages

ITBFX Review: Is It A Reliable Forex Broker?

In the fast-paced world of forex trading, the choice of a reliable and reputable broker can make all the difference between success and disappointment. Enter ITBFX, a beacon of excellence in the realm of forex brokerage. With a sterling reputation, cutting-edge technology, and a commitment to fostering the success of its clients, ITBFX has established itself as a formidable force in the financial markets.

ITBFX, short for “International Trading Brachium Foreign Exchange,” is more than just a brokerage; it’s a financial partner that empowers traders to navigate the complex world of foreign exchange with confidence and ease. In this article, we will delve into the functionality and pivotal role that ITBFX plays within the forex brokerage industry, shedding light on what sets it apart in this highly competitive arena.

The moniker ‘ITB’ in ITBFX draws its inspiration from the celestial Brachium star. Nestled within the Libra constellation, which forms a balanced scale symbolizing justice, Brachium has forever served as a beacon of guidance, much like the fabled Lighthouse of Alexandria, illuminating the path for both people and ships. Drawing upon this luminous legacy, ITBFX aspires to emulate the guiding brilliance of the Brachium star, casting a steady light in the forex industry to foster fairness and justice.

ITBFX has earned its place as a trusted name among forex traders worldwide, from its sophisticated trading platform to its unwavering dedication to customer satisfaction. Join us as we explore the inner workings of ITBFX and discover why it stands out as a beacon of trustworthiness, innovation, and reliability in the ever-evolving world of forex trading.


History and Background

 In the intricate landscape of international financial markets, a pressing need emerged, driven by the inadequacies of existing brokers in delivering optimal services. Fueled by a vision to establish a brokerage characterized by transparency and professionalism, ITB Broker was conceived. This idea sprouted from a collective desire to rectify the industry’s shortcomings and pave the way for a new standard of excellence in financial brokerage services.

ITB Broker embarked on a journey of transformation by recognizing the gaps and challenges faced by traders and investors in their dealings with existing brokers. The mission was clear: to provide a platform that not only met but exceeded the expectations of clients seeking reliability, transparency, and professionalism in their financial endeavors.

With a meticulous focus on crafting a broker that would stand as a paragon of trustworthiness and proficiency, ITB Broker embarked on the path to redefine the industry’s landscape. This journey, fueled by a commitment to raising the bar in financial services, has set ITB Broker on a trajectory to become a renowned name in international financial markets.

As we delve deeper into the evolution and accomplishments of ITB Broker, we’ll uncover the innovative solutions, steadfast principles, and client-centric approach that distinguish it as a beacon of excellence in the ever-evolving world of international finance.


The initial release of ITB Broker (2019)

 When ITB Broker first launched its services for professional traders and began to garner interest, it became clear that there was a growing demand beyond its initial scope. This positive response prompted ITB Broker to strategize and prepare for its entry into international markets.

In the initial phase of this expansion journey, the company set its sights on European countries as the primary target market. This decision was grounded in careful market research and analysis, which indicated that European clients were particularly receptive to ITB Broker’s offerings.

As ITB Broker embarked on its journey into European markets, it invested in tailoring its services to meet the unique needs and preferences of this diverse region. The warm reception from European clients served as validation for ITB Broker’s approach, bolstering its confidence as it ventured further into the international financial arena.

This strategic foray into European markets marked a pivotal milestone in ITB Broker’s evolution, setting the stage for its continued growth and success on a global scale.


MENA (2020)

 After conducting thorough and comprehensive market studies and deeply understanding traders’ requirements, ITB Broker identified the MENA (Middle East and North Africa) region as its next strategic target market.

The decision to expand into the MENA region was not made lightly; it resulted from an in-depth analysis and a clear recognition of the untapped potential within this geographical area. ITB Broker recognized the growing interest and participation of traders from these regions in the global financial markets.

In preparation for this expansion, ITB Broker dedicated substantial resources to tailor its services to the unique demands and cultural nuances of the MENA region. This involved fine-tuning its offerings to cater to the preferences and requirements of traders and investors in this diverse market.

The selection of the Middle East and MENA region as the second target market for ITB Broker represented a strategic move to tap into a burgeoning market where the company aimed to provide value, reliability, and professionalism to an increasingly discerning audience.


Increasing the quality of services (2022)

ITB Broker embarked on a mission to elevate the quality of its services by introducing significant enhancements. Among these improvements was the introduction of Copy Trade and PAMM (Percentage Allocation Management Module) accounts, reflecting the company’s commitment to staying at the forefront of innovation in the forex industry.

Recognizing the evolving needs and preferences of traders in the Middle East, ITB Broker strategically invested in these new features. Copy Trade, for instance, allows traders to replicate the strategies and trades of experienced investors, providing a valuable learning opportunity for beginners and a convenient trading solution for those with time constraints.

PAMM accounts, on the other hand, enable traders to allocate their funds to professional money managers, leveraging their expertise for potentially higher returns. This addition aimed to empower traders with diverse investment options and strategies.


Expanding regions (2023)

 ITB Broker embarked on an ambitious strategy to foster the growth and development of forex markets in Southeast and Central Asia. This strategic move was underpinned by a meticulous approach to capitalize on the burgeoning opportunities within these regions.

In Southeast Asia, ITB Broker undertook a multifaceted approach to establish its presence and influence. This involved forging partnerships with local financial institutions, participating in regional industry events, and tailoring its services to cater to the unique trading preferences of Southeast Asian traders. The company’s commitment to localized support and engagement helped it gain a strong foothold in this rapidly expanding market.

Simultaneously, ITB Broker recognized the untapped potential of the Central Asian markets. With a focus on providing financial services to countries in this region, ITB Broker navigated the regulatory landscape, cultivated relationships with local stakeholders, and introduced educational initiatives to empower traders. This approach aimed to position ITB Broker as a trusted and valuable resource for traders in Central Asia.

The development of markets in Southeast and Central Asia underscored ITB Broker’s dedication to expanding its global footprint while fostering innovation and growth in emerging markets, thereby solidifying its position as a forward-thinking and influential player in the forex industry.


ITBFX Blockchain Technology (2024)

Recognizing the transformative potential of blockchain technology, ITB Broker embarked on a visionary mission to contribute to the decentralization of the forex market. This bold endeavor sought to harness the power of blockchain to reshape the way forex trading operates.

Blockchain technology, renowned for its transparency, security, and tamper-resistant nature, offered a revolutionary opportunity to bring greater fairness and efficiency to the forex arena. ITB Broker engaged in extensive research and development to integrate blockchain into its infrastructure, with the goal of reducing reliance on centralized intermediaries and enhancing the trustworthiness of transactions.

One key aspect of this initiative involved the creation of a blockchain-based trading platform that could facilitate peer-to-peer forex transactions. This innovative platform would enable traders to directly interact, eliminating the need for traditional brokers and intermediaries, ultimately reducing costs and minimizing the potential for disputes.

Furthermore, ITB Broker recognized the potential for blockchain to provide immutable and transparent records of trading activities, enhancing the overall transparency and auditability of the forex market. This move toward decentralization was not only a testament to ITB Broker’s commitment to innovation but also to its vision of a future where forex trading is more accessible, secure, and equitable for traders worldwide.


Overview of the Services Provided by ITBFX

ITBFX, a forward-thinking forex brokerage, is dedicated to meeting the diverse needs of its clients, which include both individual traders and institutions. ITBFX offers a comprehensive suite of services, which include:

  • Attractive Incentive Schemes for Institutions: ITBFX recognizes the significance of institutional traders and has designed enticing incentive schemes tailored to meet their unique requirements. These incentives aim to foster mutually beneficial partnerships, encouraging institutions to choose ITBFX as their preferred trading partner.
  • Commission-Free Transaction: Clients at ITBFX enjoy the advantage of commission-free transactions. A feature highly appreciated by traders.
  • Privileges for Top Students: In a bid to bridge the gap between academic knowledge and practical trading skills, ITBFX extends its support to educational institutions by offering special privileges to their highest-performing students. This initiative not only incentivizes educational excellence but also nurtures a new generation of skilled traders.
  • Advertising Services: For educational institutes seeking to expand their reach and visibility within the forex industry, ITBFX goes the extra mile by providing advertising services. This support helps educational institutions grow their influence and attract aspiring traders.
  • Easy Account Setup: Getting started with ITBFX is a breeze. The account setup process is designed to be user-friendly and hassle-free, ensuring that clients can begin trading swiftly without unnecessary delays.
  • Efficient Deposits and Withdrawals: ITBFX prioritizes client convenience by offering fast and straightforward deposit and withdrawal procedures. Traders can access their funds quickly and seamlessly.
  • Competitive Spreads: With ITBFX, clients benefit from some of the lowest spreads available in the market. These competitive spreads enhance traders’ profit margins, enabling them to maximize their earnings while keeping their costs low.
  • Regulatory Recognition: ITBFX operates within a well-recognized regulatory framework, instilling confidence and trust in its clients. Traders can rest assured that their investments are protected as they engage in trading with ITBFX.

ITBFX Trading Instruments

ITBFX offers a diverse range of trading instruments to cater to the preferences and strategies of its clients. These trading instruments encompass:

  • Currency Pairs: ITBFX provides access to a wide range of currency pairs, allowing traders to engage in trading activities involving both major and exotic currencies.
  • Commodities: Traders can tap into the commodities market, including trading in precious metals like gold and silver, as well as energy commodities such as oil and natural gas.
  • Stock Indices: ITBFX offers access to a variety of stock indices, providing traders with the opportunity to speculate on the performance of global stock markets.
  • Digital Currencies: In line with the evolving financial landscape, ITBFX offers symbols for digital currencies. This enables traders to delve into the captivating world of cryptocurrencies, making it possible to trade Bitcoin, Ethereum, and other digital assets.
  • Other Symbols: ITBFX further broadens the horizons by including other symbols, ensuring that traders have a comprehensive range of options at their disposal. This diversity simplifies the process of diversifying trading portfolios, allowing clients to explore a myriad of investment opportunities.

Details of ITBFX Trading Platform

At the core of ITBFX’s offerings lies its robust trading platform, an essential component that provides clients with a seamless and efficient trading experience. The trading platform boasts a range of features, including:

  • Real-Time Data: Traders have access to real-time market data, ensuring they can make well-informed decisions based on the latest market information, thus maximizing their trading effectiveness.
  • Advanced Charting Tools: The platform is equipped with sophisticated charting tools, enabling traders to conduct in-depth technical analysis. This empowers them to identify trends and patterns crucial for making sound trading decisions.
  • Customizable Interface: ITBFX’s platform is highly flexible, allowing traders to tailor it to their specific trading preferences. This customization ensures that each trader has a workspace that aligns with their unique needs and trading strategies.
  • User-Friendly Design: The platform is designed with user-friendliness in mind, ensuring that traders of all levels, from novices to seasoned professionals, can navigate and utilize the platform with ease.
  • Reliability: ITBFX places a strong emphasis on platform reliability, ensuring that it maintains high uptime and stability. This commitment guarantees that traders can execute their trading strategies without interruptions, even during periods of high market volatility.

In conclusion, ITBFX’s commitment to providing a multitude of advantages and services, a wide range of trading instruments, and a reliable and user-friendly trading platform positions the brokerage as a trusted and competitive player in the forex industry. ITBFX caters to the diverse needs of traders and institutions, offering them a platform to thrive and succeed in the dynamic world of financial markets.


Regulatory Compliance

In the intricate realm of financial markets, where your money and assets are entrusted to companies and brokerages, the potential risk to your assets looms large. To address this concern, regulatory bodies were established with the primary mission of scrutinizing and supervising the performance of these brokerages. These regulatory entities, commonly known as regulatory companies, play a pivotal role in ensuring the integrity and fairness of financial markets.

Among the prominent regulatory bodies in the world, the Financial Services Authority (FSA) regulation stands out as a beacon of reliability and trustworthiness. As a proud member of the World Bank international organization, the FSA regulation is held in high esteem globally. It has been actively safeguarding financial interests since 2012, with its headquarters situated in the picturesque St. Vincent and the Grenadines.

One significant aspect worth noting is that ITB Broker proudly holds valid membership under the FSA regulation. This membership not only underscores ITB Broker’s commitment to maintaining the highest standards of transparency and fairness but also provides a reassuring layer of protection for the valued traders of ITB Broker.

Furthermore, to fortify its commitment to quality and fairness, ITB Brokerage submitted itself to the prestigious MWALI International Services Authority in 2018. Under this internationally recognized regulation, ITB Brokerage continues to thrive and ensure the well-being of its traders.

It is worth emphasizing that the MWALI International Services Authority adheres to stringent standards and is not limited to overseeing brokerages alone. It extends its regulatory umbrella to encompass banks and international liquidity providers, further bolstering its credibility.

With a remarkable history dating back to 1998, the MWALI International Services Authority has proven its dedication to upholding the highest standards of financial integrity. Traders seeking assurance can confidently explore ITB Broker’s membership under this prestigious authority, knowing that their financial interests are safeguarded by a regulatory body with a longstanding reputation for diligence and fairness. For further inquiries regarding ITB Broker’s regulatory status, traders can refer to the official channels associated with the MWALI International Services Authority.


Market Analysis and Research

In the ever-evolving landscape of forex trading, being well-informed and equipped to make educated decisions is the cornerstone of success. ITBFX, a renowned and trustworthy brokerage, fully recognizes the pivotal role played by market analysis and research in empowering its clients to navigate the complexities of the financial markets. Here, we delve into the comprehensive suite of market analysis tools, insightful resources, and educational offerings that set ITBFX apart as a trader-centric platform:

Market Analysis Tools and Research Resources

At ITBFX, traders are granted access to a formidable array of market analysis tools and research resources, meticulously curated to provide a panoramic view of the financial landscape. These invaluable resources include:

  • Real-Time Data Feeds: ITBFX takes pride in offering real-time market data feeds. This ensures that traders are constantly in the loop, having access to the latest price movements, economic indicators, and breaking news as they unfold. Such up-to-the-minute data is absolutely crucial for making split-second, well-informed trading decisions in a volatile market.
  • In-Depth Market Commentaries and Analysis: ITBFX consistently offers its clients a wealth of market commentaries and analysis reports, meticulously prepared by seasoned analysts. These reports are more than just informative; they are invaluable tools for gaining deep insights into current market conditions. By perusing these analyses, traders can identify potential trading opportunities and mitigate risks effectively.

Insights and Information for Trading Decisions

ITBFX stands firm in its commitment to empower clients with the knowledge needed to make informed trading decisions. This mission is achieved through various means:

  • Dedicated Analysts: ITBFX boasts a dedicated team of analysts who monitor the markets ceaselessly. These experts serve as the vanguard of market vigilance, offering timely analyses and updates. By providing valuable insights into market dynamics, trends, and emerging opportunities, ITBFX’s analysts enable traders to adapt swiftly to changing market conditions.
  • Comprehensive Research Reports: In addition to regular market commentaries, ITBFX offers an extensive library of comprehensive research reports. These reports delve deep into various aspects of the financial markets, covering both fundamental and technical analysis. They provide traders with a well-rounded understanding of potential trade setups and market influences.
  • Access to Real-Time Market News: Staying abreast of the latest news is indispensable for traders, and ITBFX ensures that its clients have unfettered access to real-time market news and financial updates. By staying well-informed about global developments, traders are better prepared to make critical trading decisions with confidence.

Educational Resources and Interactive Webinars

ITBFX places a profound emphasis on trader education, firmly believing that well-informed traders are better equipped to succeed. To this end, the brokerage offers a plethora of educational resources:

  • Extensive Educational Articles: ITBFX’s website serves as an invaluable repository of educational articles. Covering an extensive spectrum of topics, these articles cater to traders at every level of expertise, from novices just starting their journey to seasoned professionals looking to refine their skills. Topics range from the fundamental principles of forex trading to advanced trading strategies.
  • Video Tutorials: Recognizing the diverse learning preferences of traders, ITBFX has curated a collection of video tutorials. These tutorials cater to visual learners, offering a dynamic and engaging way to grasp essential trading concepts and techniques. Whether you’re looking to master technical analysis or understand risk management, these tutorials serve as invaluable resources.
  • Interactive Live Webinars: ITBFX takes trader education to the next level by hosting a series of interactive live webinars, presented by industry experts. These webinars provide a dynamic learning environment where traders can not only gain insights from seasoned professionals but also engage in discussions, ask questions, and receive real-time guidance. Topics span a wide range, from market fundamentals to advanced trading strategies, ensuring that there’s something for every trader.

In conclusion, ITBFX distinguishes itself by going the extra mile to equip its clients with the tools, resources, and knowledge they need to thrive in the highly competitive world of forex trading. With an unwavering commitment to providing cutting-edge market analysis tools, valuable insights, and an extensive repository of educational resources, ITBFX empowers its traders to make informed decisions and navigate the financial markets with a newfound sense of confidence and competence.

ITBFX’s customer support services and contact options

At ITBFX, the client experience is at the heart of everything. This broker understands that trading the global financial markets can be a journey filled with questions and uncertainties, which is why they have invested significantly in their Client Support and Education services. Here’s a detailed look at how ITBFX goes above and beyond to ensure their clients have the support and knowledge they need to thrive:

Multiple Communication Channels

At ITBFX, they are committed to providing the most convenient communication channels for their clients. Whether a trader has a pressing question or needs assistance, ITBFX support team is just a click or call away. Here are the most effective ways to get in touch with them:

WhatsApp: For quick and direct communication, a client can reach ITBFX support team via WhatsApp. They understand that many of their clients prefer this popular messaging platform for its ease of use and real-time responses.

Phone Calls: If a client prefers the personal touch of a phone call, ITBFX support team is ready to assist.

Email: For inquiries that require a more detailed response, clients can always send ITBFX an email. Their support team is diligent about responding to emails promptly.

Live Chat: Need assistance while browsing ITBFX website? This broker live chat feature allows customers to connect with a support representative in real time.

Telegram: Some clients prefer Telegram as a means of communication. That’s why ITBFX is available on this platform too.

Comprehensive Support

The ITB support team is not limited to specific areas of expertise. They are here to provide answers and guidance in any field related to the company and the international investment markets. Whether a client has questions about account management, trading strategies, or market analysis, ITBFX support team is well-equipped to assist..

Multilingual Support

To ensure that language is not a barrier, ITBFX support team is proficient in multiple languages, including Persian, Arabic, and Kurdish. This multilingual support ensures that clients from various regions can communicate comfortably and receive the assistance they need in their preferred language.

Round-the-Clock Support

The financial markets operate 24/5, and opportunities can arise at any moment. That’s why ITBFX commitment to clients extends around the clock, 24 hours a day and seven days a week.


Educational materials for clients


At ITBFX, they are deeply committed to the success of their clients, and they firmly believe that knowledge is the key to thriving in the world of financial markets. To that end, they have invested significantly in providing an array of educational materials, courses, and resources that cater to traders at every level of expertise. Here’s an in-depth overview of the educational offerings that set ITBFX apart

Diverse Educational Sections

These sections have been meticulously designed to cater to a variety of learning preferences and styles. ITBFX understands that each trader is unique, and their journey towards mastering the financial markets may take different forms.

Online Academy: ITBFX Online Academy serves as a centralized hub for traders seeking structured learning. Here, a beginner can access comprehensive courses and resources that cover a wide spectrum of topics, from the fundamentals of trading to advanced strategies.

Courses: ITBFX courses are thoughtfully curated to provide in-depth knowledge and practical skills. Whether a client is a novice trader looking to build a strong foundation or an experienced trader seeking to refine techniques, ITB Broker courses cater to their specific needs.

Video Tutorials: Visual learners will appreciate ITBFX video tutorials. These dynamic resources cover a range of trading concepts and techniques, offering step-by-step guidance in an engaging format.

Webinars: ITBFX live webinars are hosted by industry experts and provide an interactive learning experience. These webinars cover a multitude of topics, from market fundamentals to advanced trading strategies. They also allow traders to ask questions and gain insights from experienced professionals.

Podcast: For those who prefer to learn on the go, ITBFX podcasts offer a convenient way to access valuable insights and expert perspectives. Tune in to gain valuable knowledge during daily commute or while taking a leisurely stroll.

Comprehensive Training Categories

To ensure a well-rounded and holistic learning experience, ITBFX offers comprehensive training categories that encompass various aspects of trading.

Technical Analysis: Delve into the intricacies of technical analysis, where clients can learn about chart patterns, technical indicators, and price action analysis. Master the art of deciphering charts and identifying potential trade setups based on historical price data.

Fundamental Analysis: Understand the broader economic factors that influence financial markets. ITBFX educational resources cover topics such as economic indicators, central bank policies, and geopolitical events.

Risk Management

In the dynamic world of financial markets, risk management is paramount to a trader’s success. ITBFX understands that responsible trading is the cornerstone of long-term profitability, and they have made it their mission to promote prudent risk management practices among their clients. Here’s a comprehensive look at how ITBFX prioritizes responsible trading and empowers traders to manage their exposure to risk.

Promotion of Responsible Trading and Risk Management

At ITBFX, responsible trading is not just a buzzword; it’s a fundamental ethos that guides every action. This broker firmly believes that educating their clients about the importance of risk management is the first step toward fostering a thriving trading community.

Educational Resources: ITBFX extensive educational resources include courses, webinars, articles, and videos dedicated to risk management.

Risk Disclosure: Transparency is key. ITBFX provides comprehensive risk disclosure documents that outline the potential risks associated with trading.

Client Support: ITBFX dedicated support team is available 24/7 to address client queries related to risk management.

Features to Manage Exposure to Risk

Stop-Loss Orders: Traders can set stop-loss orders to limit potential losses. These orders automatically close a trade when the market moves against the trader beyond a specified level.

Take-Profit Orders: Take-profit orders help lock in profits by automatically closing a trade when it reaches a predetermined profit level.

Leverage Control: Traders can adjust their leverage settings, enabling them to control their risk exposure. Lower leverage reduces potential losses, while higher leverage amplifies potential gains.

Preventing Fraud and Misuse

Fraud prevention and platform misuse are paramount concerns at ITBFX. This broker has implemented robust measures to safeguard their clients and the integrity of their platform.

Regulatory Compliance: ITBFX operates within a regulatory framework that ensures the highest standards of conduct. Compliance with regulatory requirements is a cornerstone of risk management strategy.

Advanced Security Protocols: ITBFX platform incorporates state-of-the-art security protocols to protect client data and funds. This company employs encryption, multi-factor authentication, and continuous monitoring to detect and prevent unauthorized access.

Educational Alerts: ITBFX provides educational alerts to inform clients about common trading scams and fraud prevention tips. Knowledge is a powerful defense against fraudulent schemes.

Notable Achievements and Recognition


Forex Awards is an organization with a mission to recognize and reward forex brokers who have demonstrated exceptional achievements and set industry standards through their remarkable initiatives. The awards are a reflection of a company’s outstanding performance, reliability, and its ability to maintain a credible reputation.

Among the notable achievements that have made ITBFX proud is their victory in the “Best Cryptocurrency & Forex Broker 2022” category at Forex Awards. This prestigious accolade is a testament to ITBFX unwavering commitment to innovation, customer-centric solutions, and excellence in the financial markets.

Why This Recognition Matters

Commitment to Excellence: Winning the “Best Cryptocurrency & Forex Broker 2022” award reinforces ITBFX dedication to providing top-tier services and solutions to their clients.

Innovation in Cryptocurrency: Cryptocurrencies represent a transformative force in the financial world. Being recognized as the best in this category highlights their cutting-edge approach to digital assets and blockchain technology.

Credible Reputation: Achieving this award underscores ITBFX reputation as a trusted and reliable forex broker. They take pride in maintaining the highest ethical and professional standards to ensure the safety and satisfaction of their clients.


Criticism and Controversies


In the ever-evolving landscape of the financial markets, even the most reputable institutions can encounter challenges and criticisms in their journey toward excellence. ITBFX is no exception, having faced certain issues in its support section and services during its initial years of operation. However, it’s crucial to acknowledge that these challenges have served as catalysts for growth and improvement. Here, we delve into the criticisms and controversies that ITBFX has encountered and how the broker has transformed to become a trusted and reliable institution.

Initial Challenges: Support Section and Services

During its early years of activity, ITBFX, like many growing enterprises, faced criticisms related to its support section and the quality of its services. These challenges manifested in various ways, including:

Support Response Times: Clients may have experienced delays in receiving responses from the support team, leading to frustration and concerns regarding the broker’s commitment to addressing client inquiries promptly.

Service Quality: Some clients may have reported issues related to the execution of trades, withdrawal processing times, or other service-related matters that did not meet their expectations.

It’s important to highlight that ITBFX did not shy away from these criticisms but, instead, used them as opportunities for growth and transformation. Here’s how ITBFX has evolved to address these challenges:

Enhanced Support Services: Recognizing the critical importance of timely and efficient support, ITBFX took significant steps to improve its support section. The broker hired additional support staff, implemented advanced support ticket systems, and focused on training to ensure that clients’ inquiries were addressed promptly and effectively.

Service Quality Improvements: ITBFX’s commitment to providing top-quality services led to a comprehensive review of its operational processes. The broker refined its execution protocols, streamlined withdrawal procedures, and implemented enhanced risk management practices to ensure a smoother and more reliable trading experience for clients.

Client-Centric Approach: ITBFX adopted a client-centric approach to address concerns and criticisms. The feedback received from clients played a pivotal role in shaping the broker’s improvement strategies. Regular surveys and feedback mechanisms were put in place to ensure ongoing communication with clients.