DMpro FAQ

DMpro is an AI-powered inbox automation tool for social media. It answers DMs, comments and mentions in your own tone across six channels, qualifies leads, and keeps every conversation in a single shared inbox. You describe the automation in plain English and the AI builds the flow for you, and a full visual flow builder is there if you would rather arrange the logic yourself.

Six: Instagram, TikTok, LinkedIn, Facebook and Messenger, WhatsApp, and Telegram. All of them are on every plan, including Free, and they all feed into one inbox. Instagram covers DMs, comments, story replies and mentions; Facebook adds lead-ad forms and postback buttons; TikTok is DM triggers with text-only messages; Telegram supports bot menus, deep links and invoices. LinkedIn currently supports comment triggers and webhooks, with DM sending marked coming soon.

No. Write the rule as a sentence, for example “when someone comments PRICE on my reel, DM them the link and tag them as a hot lead”, and the AI assembles the automation for you. There is also a full visual flow builder with a per-platform block palette if you prefer to arrange the logic yourself, but you never have to open it.

Free forever with 250 conversations a month, Pro at $19/mo monthly or $15/mo billed annually, and Enterprise from about $499/mo. Every plan includes unlimited social accounts, channels, campaigns and automations. See the pricing page for the full comparison.

It is trained on your own tone in a few minutes, so replies read like you rather than like a chatbot. You can review and adjust what it says at any point, and hand any thread over to a human in the shared inbox.

DMpro paces activity to look like normal human behaviour rather than firing at machine speed, which is the main thing platforms watch for, and it works inside each platform’s own messaging rules such as the 24-hour service window on WhatsApp and Messenger. The Chrome extension uses randomized 42 to 90 second gaps between sends for the same reason.

The extension handles cold outreach, which is the opposite job from the inbox automation. You upload a CSV of Instagram or TikTok usernames and it sends your personalized opener to each one at a natural pace. It also scrapes emails from bios where they are listed, and has a single-send mode for one-off outreach.

Yes. Many buyers never open a DM; they comment under a post or mention you in a story instead. DMpro catches those and converts them into a private thread automatically, so a “how much?” under a reel becomes a real conversation.

Yes. There is an integration catalogue covering Shopify, WooCommerce, Etsy and 40+ other stores, plus a Meta Commerce catalogue and a custom CSV upload if your products live somewhere else. Once connected you can send product cards straight into a DM thread.

Yes. Insert the affiliate link token into any message and DMpro tracks click counts against that campaign, so you can see which automation actually produced the traffic rather than guessing.

Pro and Enterprise include unlimited team seats and a shared inbox with assignments, so conversations can be routed to whoever should handle them. The Free plan is single-seat.

Most accounts are running their first automation within minutes rather than weeks, because there is no flow builder to learn. Connect a channel, describe what you want in a sentence, and it is live.

Yes, two ways. The Free plan needs no card and does not expire, and Pro has a $1 first month if you want the full feature set before committing. You can also book a live demo and have it walked through.

Live support is included on every plan and prioritized on Pro. Inside the app it is the System Messages chat; outside it, the contact page has live chat and WhatsApp. Step-by-step documentation for every feature is in the DMpro knowledge base.