Instagram is a fantastic way to communicate and chat with loved ones, friends, and businesses alike. But occasionally, you can experience the annoying issues of Instagram messages not loading correctly or not at all.
Don’t worry if you can’t send or receive messages! Or worse, you are faced with deleted messages and wonder how to see these Instagram deleted messages.
In this blog post, our goal is to address all of these problems and solve them. Let’s dive in and explore the solutions.
Why Are Instagram Messages Not Loading?
Instagram messages are great tools that can help businesses and influencers to sell on Instagram. Therefore, finding out its problem is important. There could be several reasons why your Instagram is not loading messages or displaying them. Here are some of them:
- You’re Disconnected: Many of the users who complain of Instagram not loading may have Internet connection problems, and they don’t know it yet! If you’re disconnected or have a bad connection, you will surely face several issues.
- The IG Application Is Not Updated: Instagram aims to fix its glitches with every new update. But that’s not the only reason why you should update your applications constantly. Sometimes, forgetting to upgrade an app can actually cause problems like not seeing Instagram messages at all.
- Your Cache is Full: Your Instagram cache is where some of your data has been stored to speed up the process of searching for something or loading pictures and videos. However, a full cache can be counter-productive, making your
- The Sender Has Unsent The DMs: There are times when the sender might have deleted the IG messages from both sides. In this case, you may receive a notification, but when you try to access the message, you’ll see that it’s gone. So, the problem of Instagram messages not showing here is not a glitch, and you haven’t done anything wrong either. Now, let’s get to the solutions!
How to Fix the Instagram Messages Not Loading Problem
As you saw, this problem can have different sources and solutions. So let’s see what these solutions are:
#1 Check Your Internet Connection
When you have a poor Internet connection, the whole app stops working and causes Instagram messages not to load. However, if you’re already connected and don’t know why your Instagram messages are not showing yet, check the speed. To see whether the speed is why Instagram DMs aren’t working, you can visit different websites like Fast.com or speedtest.net
#2 Check if You Are Blocked
If you are waiting for a specific notification from a specific person and you are not getting any, the chance is that you have been blocked. In this case, you will get no DM from that person, and you can’t send any messages as well. If you know the blocking procedure on Instagram, you know that it is not a glitch or problem with the app, and there is no turning back except a direct contact with the person.
#3 Update Your Instagram App
To update the application and fix the problem of Instagram not showing messages, you just need to open the App Store on your iPhone or Google Play on your Android device and see if there is a new version to install or not.
#4 Undo The Update
This is quite surprising, isn’t it? Especially after what you read in the previous paragraph. Well, this has happened a lot. You should know that sometimes Instagram updates backfire and cause messages not to load on Instagram! It means they offer a new version and ask users to update, and once you do, you come across ‘Instagram older versions‘ or similar errors!
You’d better go one version back to get away with the Instagram message bug to avoid this issue! All you need to do is search for ‘Instagram older versions’ on Google.
#5 Clear Instagram cache
When you see your Instagram messages down, try to clear your Instagram cache. Do the following steps on your device:
1. Clear Instagram Cache on iPhone
- Go to your iPhone settings,
- Tap ‘General’ and then ‘iPhone storage,’
- Tap on the Instagram logo,
- Hit the ‘offload app’ button. You can also delete Instagram and reinstall it.
2. Clear Instagram Cache on Android Devices
- Go to settings and open the apps tab.
- Next, choose Instagram,
- Go to “Storage,”
- Tap the ‘clear cache’ button.
#6 Uninstall and Reinstall The App
Another way to fix the ‘Instagram messages not loading’ error is to uninstall and reinstall the application on your cell phone. It sounds too simplistic to work, but it does in many cases.
#7 Check for Instagram Daily Limits & Use a VPN
If you are an Instagrammer, you should know that Instagram has limits in terms of following, unfollowing, and mass DMing on Instagram. You should educate yourself on the number of Instagram daily limits and try to stick to it.
If by any chance, you’ve been pushing Instagram daily limits, lower your activities, and try a VPN. First, close Instagram completely and then log in to Instagram with a whole new IP. There is a great chance that the Instagram chat glitch will get fixed.
Note that this is a temporary workaround. To fix it long-term, you should abide by Instagram’s terms of service.
#8 Check The Instagram Server Status
Once an error occurs at the backend of the Instagram platform, there is nothing you can do but wait for it to get fixed.
To see whether the problem of Instagram DMs not working lies with IG servers, you can visit DownDetector. This way, you can know for sure whether the problem is happening on a large scale because of the servers.
#9 Make Sure You Follow The Recipients
When someone you don’t follow tries to send you a DM, an Instagram message request, which is a blue dot, appears at the top of your Instagram direct chat. That’s the request folder and can be the place where your DMs are gone. It’s worth checking.
#10 Check For Instagram Action Block
When you push Instagram’s daily limits or violate Instagram’s community guidelines, Instagram will limit your activity.
One of the activities that can lead to ‘Action Block’ on Instagram is ‘DM Spam.’ When users get a specific message on Instagram over and over again, they get frustrated and report you as spam. On the other hand, you do not want to lose the opportunity of selling your products through IG DMs. If you’ve already been reported on Instagram as spam, you’d better stop such activities and start fresh with DMpro.
Make sure to check the DMpro website out and see which one of our plans suits you the best.
# 11 Use Instagram Web
Sometimes, issues arise with the Instagram client even in the absence of an outage or mistake.
Until the issue is fixed, it is preferable to utilize the web version of Instagram on your PC during those instances.
#12 Report The Problem To Instagram
If you have updated Instagram and yet you face Instagram DM glitches, you should report the problem to Instagram. Note that when reporting an issue to Instagram, every little detail matters. For instance, try to send a DM on the Instagram web to see if Instagram chat is still not loading! When reporting this issue, include important factors like this.
Conclusion
In a nutshell, Instagram direct messages may crash for various reasons. One of the most important and probable reasons that cause the Instagram DM not loading issue is bugs that are saved in your application’s cache. Therefore, if you see that no one blocked you or you are not trying to contact a deactivated Instagram user, try to clear your Instagram cache to solve the problem.
FAQs
First, check if Instagram is down using DownDetector. If everything is fine, then go through the next options:
– Check your internet connection,
– Clear your cache,
– Update the app,
– Ensure you haven’t exceeded the DM limits.
Wondering why your DM conversation on Instagram disappears? This can occur due to various reasons, like the user either deleting or deactivating their account. In that case, your DM conversation disappears, and this is not an Instagram DM glitch. It is only how Instagram operates.
This problem mainly happens because of a poor Internet connection or server problems. So, first, check your connection and restart your phone to ensure your Internet connection is excellent. Then, check the website DownDetector to see if there’s something wrong with the servers!
Reacting to Instagram messages is only available in the up-to-date version of the application. So, if you can’t react to your friend’s message, update Instagram first.